This Privacy Policy explains how [LEGAL ENTITY NAME], trading as The Hunting Hut ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit our website, create an account, or make a purchase. We are committed to handling your information in accordance with the Privacy Act 2020 and its Information Privacy Principles.
INFORMATION WE COLLECT
We only collect information we genuinely need to run the store, fulfil your orders and improve your experience. This may include:
- Contact & identity details — your name, email address, phone number and delivery/billing address.
- Order information — the products you buy, sizes, order history and any notes you provide.
- Payment information — processed securely by our payment providers. We do not store your full card details on our servers.
- Account details — your login credentials and preferences, if you create an account.
- Technical & usage data — your device, browser, IP address and how you interact with our site, collected through cookies and analytics.
- Communications — messages you send us and your marketing preferences.
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process, fulfil and deliver your orders, and keep you updated on their status.
- Take payment and guard against fraud.
- Provide customer support and respond to your enquiries.
- Manage your account and save your preferences.
- Send you marketing emails about new gear, drops and offers — only where you have opted in. You can unsubscribe at any time.
- Improve our website, products and service, and understand what our customers want.
- Meet our legal and tax obligations.
COOKIES & ANALYTICS
Our website uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them. We may use analytics tools (such as those built into our store platform) to measure traffic and improve the experience.
SHARING YOUR INFORMATION
We never sell your personal information. We share it only with trusted parties who help us run the business, and only as far as they need it to do their job. These may include:
- Our e-commerce platform (Shopify), which hosts the store.
- Payment providers, who process your transactions securely.
- Couriers and freight partners, to deliver your order.
- Email, marketing and analytics services, to communicate with you and improve the site.
- Professional advisors or authorities, where we are legally required to disclose information.
Some of these providers may store data on servers outside New Zealand. Where that happens, we take reasonable steps to ensure your information is protected by comparable privacy safeguards.
HOW WE PROTECT YOUR INFORMATION
We take the security of your information seriously and use reasonable technical and organisational measures — including secure hosting, encryption in transit (SSL), and restricted access — to protect it against loss, misuse and unauthorised access. No online system is ever completely secure, but we work to keep your data safe and to act quickly if a problem arises.
HOW LONG WE KEEP IT
We keep your personal information only for as long as we need it for the purposes described above, or as required by law (for example, tax and financial records). When it is no longer needed, we securely delete or de-identify it.
YOUR RIGHTS
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request correction of any information that is wrong or out of date.
- Withdraw consent to marketing at any time by unsubscribing or contacting us.
To make a request, just get in touch using the details below. We may need to verify your identity first. If you're not happy with how we've handled your information, you can contact the Office of the Privacy Commissioner.
CHILDREN'S PRIVACY
Our store is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their information, please contact us and we will remove it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date. We encourage you to review it periodically.
CONTACT US
Questions about your privacy or this policy? We're happy to help.
The Hunting Hut
Email: hello@thehuntinghut.co.nz
0204750349 · [BUSINESS ADDRESS, optional]